My Medicare Account

A MyMedicare.gov account allows you to keep tabs on Original Medicare claims for the medical services you receive. You will receive instructions in the mail on how to set up your MyMedicare.gov account when you enroll in Original Medicare or you can visit MyMedicare.gov to set up an account.

Terry Turner, writer and researcher for RetireGuide
  • Written by
    Terry Turner

    Terry Turner

    Senior Financial Writer and Financial Wellness Facilitator

    Terry Turner has more than 35 years of journalism experience, including covering benefits, spending and congressional action on federal programs such as Social Security and Medicare. He is a Certified Financial Wellness Facilitator through the National Wellness Institute and the Foundation for Financial Wellness and a member of the Association for Financial Counseling & Planning Education (AFCPE®).

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  • Edited By
    Lee Williams
    Lee Williams, senior editor for RetireGuide.com

    Lee Williams

    Senior Financial Editor

    Lee Williams is a professional writer, editor and content strategist with 10 years of professional experience working for global and nationally recognized brands. He has contributed to Forbes, The Huffington Post, SUCCESS Magazine, AskMen.com, Electric Literature and The Wall Street Journal. His career also includes ghostwriting for Fortune 500 CEOs and published authors.

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  • Financially Reviewed By
    Brian Hickey, CLU®, CLTC®, FLMI
    Brian Hickey

    Brian Hickey, CLU®, CLTC®, FLMI

    Vice President of Insuractive

    Brian Hickey is vice president of Insuractive, an Omaha-based company providing direct-to-consumer Medicare plans, life insurance and wealth protection to individuals. With 24 years’ experiencein Medicare, long-term care, life insurance and wealth protection, Brian leads and develops Insuractive’s strategic initiatives with a focus on direct-to-consumeroptions for insurance information and solutions.

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  • Published: November 24, 2020
  • Updated: May 8, 2023
  • 6 min read time
  • This page features 7 Cited Research Articles
Fact Checked
Fact Checked

A licensed insurance professional reviewed this page for accuracy and compliance with the CMS Medicare Communications and Marketing Guidelines (MCMGs) and Medicare Advantage (MA/MAPD) and/or Medicare Prescription Drug Plans (PDP) carriers’ guidelines.

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How to Cite RetireGuide.com's Article

APA Turner, T. (2023, May 8). My Medicare Account. RetireGuide.com. Retrieved April 23, 2024, from https://www.retireguide.com/medicare/customer-service/account/

MLA Turner, Terry. "My Medicare Account." RetireGuide.com, 8 May 2023, https://www.retireguide.com/medicare/customer-service/account/.

Chicago Turner, Terry. "My Medicare Account." RetireGuide.com. Last modified May 8, 2023. https://www.retireguide.com/medicare/customer-service/account/.

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Key Takeaways
  • A MyMedicare account is a free and secure online service for managing your personal information regarding Original Medicare benefits and services.
  • Original Medicare beneficiaries can use their MyMedicare account to check information about their coverage, enrollment status and claims. You can also use your account to fight fraudulent claims.
  • Creating a MyMedicare account is simple. Medicare will send you mail instructions, or you can visit Medicare.gov and click on “create an account now.”

What Is a MyMedicare Account?

MyMedicare.gov is Medicare’s free, secure online service that provides information about your specific benefits and services. It’s available 24 hours a day, every day of the year.

Your MyMedicare account lets you check on your Medicare claims more quickly. You won’t have to wait until your quarterly Medicare Summary Notice (MSN) arrives in the mail.

It usually takes only about three days for claims submitted electronically by your doctor or other health care provider to reach Medicare. It takes about five to seven days if they submit the claim on paper.

Did You Know?
You will not be able to view claims for Medicare Advantage or Medicare Part D prescription drug plans on MyMedicare.gov. These plans are administered by the private insurance companies that sell them, not by Medicare. You should call your plan’s administrator about claims.

How to Set Up Your MyMedicare.gov Account

When new beneficiaries enroll in Original Medicare, instructions on how to use MyMedicare.gov and a password will automatically be mailed to you. You can use these to set up your MyMedicare account.

If you are already enrolled in Medicare, you should visit www.MyMedicare.gov and click on “create an account now.”

Registering for a MyMedicare.gov Account
  • Fill out all required fields in the online registration.
  • Make sure you enter your name exactly as it appears on your Medicare card.
  • Do not add spaces or dashes when entering your Medicare number.
  • Create a username and password.
  • Including an email address is optional, but click the checkbox below that field if you don’t have an email address.

You should receive a letter in the mail confirming your new MyMedicare.gov account within two weeks of registering.

There is no cost to sign up or to use your MyMedicare account. It is administered by the U.S. Centers for Medicare & Medicaid Services — a part of the federal government.

Your Medicare, medical and other personal information is secure and protected. It will not be shared with or sold to others.

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How to Use Your MyMedicare Account

Once you set up a MyMedicare.gov account, you can start using it almost immediately.

One of the most common uses is to monitor your Original Medicare claims and if you’ve met your Medicare Part B deductible.

How to Check Original Medicare Claims Using Your MyMedicare Account
  • Go to MyMedicare.gov.
  • Click on the “Claims” tab — it will show all your Original Medicare claims processed in the past 15 months.
  • Select the type of claim you are looking for.
  • Select a date range from the list.
  • Click the “Submit” button.
  • Click the blue claim numbers in your search results to see additional details.

You’ll be able to monitor your Medicare activity and store all your health information in one place where you’ll have quick access to it.

What Your MyMedicare Account Can Do for You
  • Check Medicare plan enrollment and eligibility information
  • Check your Medicare claims online (though it may take your doctor or other health care provider up to a year to submit claims)
  • Monitor the next two years of your scheduled vaccines, screenings or other preventive services covered by Medicare Part B
  • Monitor your Medicare Part B deductible
  • View your Medicare Part D prescription drug card, select your preferred pharmacies and store your prescription drug ID list online
  • Contact your Medicare Part D insurer with questions about its drug formulary
  • Update your medical history and drug information online
  • Create an “On the Go Report” of your medical history and drug information to give to doctors or other health care providers

Creating a MyMedicare account also gives you access to Medicare’s Blue Button and Blue Button 2.0. These online services allow you to easily download and share your Medicare Part A, Part B and Part D prescription drug information.

What Medicare Blue Buttons Let You Do
  • Save and download a file of your health information on your computer or other device (including claims to Original Medicare and your Medicare Part D prescription drug plan).
  • Share your saved file of health information with others by printing or downloading it from your MyMedicare account.
  • Import your saved file into apps or other digital personal health management tools.

If you authorize a health management app to access your MyMedicare account, you can use the app to view the information stored online.

How to Download and Share Your MyMedicare Health Information
  • Log into your MyMedicare account.
  • Click your username in the top right corner.
  • Click “Get a Report of My Data” from the drop down menu.
  • Select the information you want to download.
  • Select “Create Report.”
  • Save the file to your computer as either a PDF or TXT file.

Use Your MyMedicare Account to Fight Medicare Fraud

Your MyMedicare.gov account can help you keep tabs on your medical claims and help Medicare fight fraud.

Record the dates of your health care services on a calendar and compare it with the claims on your MyMedicare.gov account. This will help you identify charges for services you did not receive.

Before reporting potential fraud, you should contact the doctor or other health care provider to ask about the claim. They may be able to explain what the charge was for or determine it was a billing error that they can correct.

How to Report Fraud to Medicare
  • Call 1-800-633-4227 (TTY at 1-877-486-2048) and ask for a customer service representative.
  • Call the U.S. Department of Health and Human Services Office of the Inspector General at 1-800-447-8477 (TTY at 1-800-377-4950).
  • File a Medicare fraud report online at https://oig.hhs.gov/fraud/report-fraud/ or by calling 1-800-447-8477.

If you have contacted your provider and still suspect possible fraud, you should let Medicare know immediately.

Last Modified: May 8, 2023

7 Cited Research Articles

  1. USA.gov. (2022, April 6). Medicare. Retrieved from https://www.usa.gov/medicare
  2. U.S. Centers for Medicare & Medicaid Services. (2015, August). Help Prevent Fraud; Check Your Medicare Claims Early by Visiting MyMedicare.gov or by Calling 1-800-MEDICARE. Retrieved from https://www.cms.gov/Outreach-and-Education/Outreach/Partnerships/Downloads/HelpPreventFraudAug2015.pdf
  3. U.S. Centers for Medicare & Medicaid Services. (2018, October 1). CMS Announces New Streamlined User Experience for Medicare Beneficiaries. Retrieved from https://www.cms.gov/newsroom/press-releases/cms-announces-new-streamlined-user-experience-medicare-beneficiaries
  4. U.S. Centers for Medicare & Medicaid Services. (2006, September 21). Enhanced Tools Available to Help People with Medicare Improve Their Health Care. Retrieved from https://www.cms.gov/newsroom/press-releases/enhanced-tools-available-help-people-medicare-improve-their-health-care
  5. U.S. Centers for Medicare & Medicaid Services. (n.d.). Create Account. Retrieved from https://www.medicare.gov/account/login/?client_id=mbp&redirect_uri=https%3A%2F%2Fwww.medicare.gov%2Fmbp%2Flogincallback.aspx
  6. U.S. Centers for Medicare & Medicaid Services. (n.d.). Medicare’s Blue Button and Blue Button 2.0. Retrieved from https://www.medicare.gov/manage-your-health/share-your-medicare-claims-medicares-blue-button
  7. U.S. Department of Health and Human Services. (n.d.). Submit a Hotline Complaint. Retrieved from https://oig.hhs.gov/fraud/report-fraud/